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Call analytics provider CallMiner acquires screen capture platform OrecX
Oct 18, 2021 | Venture Beat
Picture - Call analytics provider CallMiner acquires screen capture platform OrecX

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CallMiner, a call analytics provider based in Waltham, Massachusetts, today announced that it has acquired audio and screen capture platform OrecX for an undisclosed sum. CallMiner says that by purchasing OrecX, it’ll gain “foundational technology” to feed conversation audio directly into CallMiner’s transcription services, improving both real-time and post-call conversation insights.

“As a long-time partner of CallMiner, the acquisition of OrecX is a natural fit. OrecX’s expertise in flexible, efficient audio capture is a true value-add within our strategy of expanding our market-leading conversation analytics platform, and delivering the insights that drive real business improvement for our customers,” CallMiner CEO and president Paul Bernard said in a press release. “We welcome the skilled OrecX team to CallMiner and look forward to further driving our growth together.”

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