Artificial intelligence is bringing new levels of automation to everything from cars and kiosks to utility grids and financial networks. But it’s easy to forget that before the enterprise can automate the world, it has to automate itself first.
As with most complicated systems, IT infrastructure management is ripe for intelligent automation. As data loads become larger and more complex and the infrastructure itself extends beyond the datacenter into the cloud and the edge, the speed at which new environments are provisioned, optimized, and decommissioned will soon exceed the capabilities of even an army of human operators. That means AI will be needed on the ground level to handle the demands of AI initiatives higher up the IT stack.